FAQ
our most common inquiries
General Questions
We provide moving services across Canada, including local and long-distance relocations. Whether you're moving within the same city or across provinces, we've got you covered.
We recommend booking your move at least 2-4 weeks in advance to secure your preferred moving date, especially during peak moving seasons (spring and summer). However, we do our best to accommodate last-minute moves whenever possible.
Yes! Borderless Movers is a fully licensed and insured moving company, ensuring the safety of your belongings throughout the entire moving process.
Yes! We offer both in-home and virtual estimates to provide you with an accurate moving quote based on your specific needs. Contact us to schedule an assessment.
Pricing & Payment
The cost of your move depends on several factors, including:
- Distance of the move
- Size and weight of items
- Required services (packing, storage, special handling)
- Time of year and moving date availability
- Request a free quote today for a personalized estimate.
For local moves, we typically charge by the hour. For long-distance moves, pricing is based on the weight of your belongings and the distance traveled.
No, we believe in transparent pricing. Any additional charges (such as packing services or special handling) will be discussed upfront before you book your move.
We accept credit cards, debit cards, bank transfers, and cash. Payment terms will be outlined in your moving agreement.
- Ensure all boxes are labeled and packed securely.
- Disconnect and defrost appliances in advance.
- Keep important documents and valuables with you.
- Inform your movers of any fragile or special-care items.
Yes! Our team can disassemble and reassemble beds, desks, tables, and other large furniture pieces to
ensure a safe move.
Yes, we recommend that you or a trusted representative be present to oversee the moving process, answer any questions, and verify that all items have been moved properly.
We take every precaution to handle your items with care. However, in the rare event of damage, we have insurance coverage and will work with you to resolve the issue promptly.
moving day
Packing & Storage
Yes! We offer high-quality moving boxes, bubble wrap, packing paper, and other materials to keep your belongings secure. You can purchase packing supplies separately or opt for our full-service packing option.
Absolutely! Our packing and unpacking services save you time and effort by ensuring that everything is securely packed and set up in your new home.
Yes, we provide short-term and long-term storage solutions for customers who need a secure place to keep their belongings before, during, or after a move.
Yes! We have specialized equipment and trained professionals to move pianos, antiques, fine art, and other fragile items safely.
Yes! We specialize in office relocations, ensuring minimal downtime for businesses. Our team can handle everything from office furniture to sensitive equipment.
Yes, we offer junk removal services to help you declutter and dispose of unwanted items responsibly before or after your move.
We take every precaution to handle your items with care. However, in the rare event of damage, we have insurance coverage and will work with you to resolve the issue promptly.
Special Requests & Additional Services
after the move
We recommend checking all boxes and furniture as soon as you arrive at your new home. If anything is missing, contact us immediately, and we will assist in locating your item.
Yes! We offer furniture assembly, unpacking services, and storage solutions if you need additional help settling into your new space.
looking for the best hassle-free moving solution?
Let us take the stress out of moving—get in touch today for a free quote and let’s plan your next move together!
